Question 1

What services do you provide?

Accepted Answer

Residential and commercial plumbing services

Question 2

How often should I flush my water heater?

Accepted Answer

At BCS we advise one flush annually (i.e., one flush a year).

Question 3

What areas do we serve?

Accepted Answer

The greater Atlanta area and the surrounding outskirts within 25 miles.

Question 4

Do I need to be home for the appointment?

Accepted Answer

Yes, an adult (18 years or older) must be present for the duration of the service. The technician will need access to your property, and we require an authorized signature before beginning any work or accepting payment.

Question 5

How long will it take for a plumber to arrive?

Accepted Answer

At BCS we provide a 4 hour call window with a 1- hour call or text prior to our arrival.

Question 6

Do you charge a service call?

Accepted Answer

Yes, we charge a standard service fee to cover the cost of dispatching a fully equipped truck and technician to your home to evaluate the problem. If you choose to move forward with our recommended repair or replacement, this fee is often applied toward the total cost of the job.

Question 7

How much is the service fee?

Accepted Answer

The service fee is $65.00.

Question 8

What forms of payment does BCS accept?

Accepted Answer

Debit or credit cards

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